Katelyn Merrill has spent the past decade working across many different sides of the design industry, and that breadth is exactly what makes her good at what she does today.

After earning her degree in Interior Design from Virginia Tech and her NCIDQ license, WELL AP, and LEED GA certifications, Katelyn began her career as a commercial interior designer in New York City, working with firms including HOK, WeWork, and BDG. She then joined Swedish furniture brand Hem as a B2B Sales Lead and Account Manager, working with A&D studios, furniture dealers, and end users across the country from both New York and Los Angeles. Most recently, she served as a Senior Project Manager on the in-house Built Environments team at Rivian, overseeing retail, workplace, and production facility projects nationwide.

Along the way, a clear through-line emerged. Katelyn is most energized at the intersection of relationship building, problem solving, and operations. That realization led her to her current focus, working as a Fractional Operations Consultant and Workflow Strategist within the A&D community. In this role, she provides strategic and hands-on operational support tailored to the needs of each studio she works with. Whether that means stepping in for day-to-day support across procurement, resource planning, and administrative systems, or leading a deeper workflow strategy engagement to audit existing processes and guide the implementation of more efficient tools and systems, Katelyn brings a type-A mindset and a genuine love of the industry to everything she does.

Her goal is simple: help studios operate more smoothly so they can spend more time designing.